Privacy Policy

Last Updated: 30/11/2025

At AquaFit Shop, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase on aquafit-shop.com. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect several types of information to provide and improve your shopping experience:

a) Personal Information

When you place an order or create an account, we may collect:

  • Name
  • Billing and shipping addresses
  • Email address
  • Payment information (processed securely by third-party providers)
  • Phone number (if provided voluntarily)

We do not store full credit card numbers. All payments are handled by secure, PCI-compliant payment processors.

b) Device Information

When you browse our site, we automatically collect:

  • IP address
  • Browser type
  • Time zone
  • Device information
  • Pages viewed
  • Referring websites

This data helps us improve site performance, troubleshoot issues, and analyze traffic patterns.

c) Cookies & Tracking Technologies

We use cookies, pixels, tags, and similar tracking tools to:

  • Remember your preferences
  • Keep items in your cart
  • Improve page loading
  • Measure marketing performance
  • Deliver personalized content

You may disable cookies through your browser, but some site features may not function properly.

2. How We Use Your Information

AquaFit Shop uses collected data for the following purposes:

  • Order Processing: To fulfill purchases, send confirmations, update order status, and ensure products arrive on time.
  • User Experience: To personalize your browsing, remember your settings, and recommend products based on your preferences.
  • Marketing: To send promotional offers, new product updates, and newsletters only if you opt in.
  • Security: To prevent fraud, protect accounts, and maintain platform security.
  • Analytics: To understand product demand, monitor site performance, and improve customer service.

We do not sell your personal information to third parties.

3. Sharing Your Information

We may share your information with trusted partners to operate our business smoothly:

a) Service Providers

Examples include:

  • Payment processors
  • Shipping carriers
  • Warehousing services
  • Email marketing tools
  • Analytics providers (like Google Analytics)

These partners only receive information necessary to perform their services.

We may disclose data if required by:

  • Court order
  • Government authority
  • Applicable local or international laws

c) Business Transfers

If AquaFit Shop merges, is acquired, or undergoes restructuring, customer information may be transferred as a business asset.

4. Advertising & Analytics

We may use advertising platforms to show relevant promotions, including:

  • Google Ads
  • Meta (Facebook/Instagram)
  • TikTok Ads
  • Pinterest Ads

These platforms may use cookies or identifiers to deliver relevant ads.

We also use analytics tools to understand customer behavior and improve the website. These tools may anonymize or aggregate your data.

5. Data Retention

We retain your personal information only as long as necessary to:

  • Complete your orders
  • Meet legal obligations
  • Resolve disputes
  • Improve our website and customer service

If you delete your account or request removal of your information, we will securely erase or anonymize your data unless legally required to keep it.

6. Your Rights

Depending on your location, you may have rights such as:

  • Access: Request a copy of your personal data.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request deletion of your personal data.
  • Restriction: Ask us to limit processing under certain conditions.
  • Opt-Out: Unsubscribe from marketing at any time.
  • Portability: Request a transferable copy of your data.
  • Objection: Object to certain types of data processing.

To exercise your rights, simply send us a request through the website’s support channel.

7. Data Security

We use encryption, secure servers, and industry-standard protections to safeguard your data. While no online platform can guarantee 100% security, we continuously improve our practices to reduce risks.

Security measures include:

  • SSL encryption
  • Fraud detection tools
  • Limited employee access
  • Secure backups
  • PCI-compliant payment integrations

8. Children’s Privacy

AquaFit Shop does not knowingly collect or store information from children under 13. If we discover that a minor has submitted data, we will remove it promptly.

9. International Transfers

If you access our site from outside the country where our servers are located, your information may be transferred across borders. By using our site, you consent to such transfers.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a new “Last Updated” date. Continued use of the site after updates means you accept the revised policy.